Blu Print Solutions← Back to the desk

FAQ

Questions about your desk.

The answers from the front desk. Read the story or try the demos.

Is the desk in the story real AI, or a script?
A script, on purpose. Pick Salon, Hotel, Clinic, or Local service in the story. Blu sends the request; you confirm. The four demos above (Salon, Medical, Medical billing, Leasing) are real AI demos.
Will it sound like my business, or a generic bot?
Like your business. It answers from what you give it: your services, your prices, your way of explaining things. When a question needs the real you, it says so and hands the conversation over instead of guessing.
What about compliance for a medical office?
I won't claim a certification I don't hold. What is built in from day one: it never invents a diagnosis, a price, or a policy, and anything outside what you gave it goes to a real person. If your practice needs a specific compliance framework, tell me and we scope it in before anything is built.
What happens to my customers' information?
It stays yours. Conversations are kept so you can read them. They are never sold or used for ads, and they go only to you and to the AI service that writes each answer. I collect only what I need to scope and run your build.
How fast can my front desk be live?
Ten days for a salon Desk, ten to fourteen for other businesses, fourteen for Desk Pro, counted from your yes. It opens only after you watch it pass the check we run together: ten real questions answered from your own information, a booking handed to you, a question it should refuse. You own the code and your data.
What's inside the desk?
  1. Your business. Hours, prices, services, policies. It starts here.
  2. Your knowledge base. Your content, organized so answers get found.
  3. Grounded retrieval. Answers point back to your information.
  4. Guardrails. No answer on file? Blu says so, never guesses.
  5. Blu, your voice. Your tone, your policies, your customer’s language.
  6. Channels. One desk across the channels in your build.
  7. Human handoff. When a person is needed, the request goes to them.

The browsable knowledge base is in Desk Pro. Channels are named in your quote. Leads go to your inbox in every tier.

Need more than the Desk?
  • Desk: $3,500 to set up, $650 a month, live in 10 days for salons, 10 to 14 for other businesses. Answers in English, Spanish and Vietnamese and sends you every request; you confirm. Hosting, the confirm line, a monthly refresh of your menu, hours and openings, and support by text.
  • Desk Pro: $6,500 to set up, $950 a month, 14 days. Everything in Desk, plus the guided booking flow (services, add-ons, 2 to 3 guests, openings that fit), a knowledge base with cited answers, and a tune-up every quarter from real chats.
  • Calendar add-on: $1,000 to set up, $99 a month. Real openings from your Google Calendar, read-only. You still confirm.

You own the code and your data. The monthly is us running it. Leave any time and keep it. Custom scope (voice, integrations, more knowledge bases) gets its own quote. Tell me what you need