Phoenix Metropolitan Area · AI front desk for local service businesses
After hours.A homeowner's water heater quit. They ask the plumber for tomorrow morning.
The van is parked and the phone is on the counter. On your website a homeowner in Goodyear asks whether you cover their street and can come first thing. The chat sits until morning. Another company answered at 11:04 pm.
- Homeowner · 11:04 pm
Hi, my water heater stopped working tonight. Do you cover Goodyear 85338, and can someone come tomorrow morning?
- Blu · 11:04 pm
Yes, Goodyear is in our area. Tomorrow has a morning window, 8 to 11. Leave your name, number and address and the office will text you to confirm the time.
- You · 7:12 am
Hi Luis, confirmed for 8 to 11 this morning. Marco is your tech.
What Blu does for a local service business
Blu answers what a homeowner asks at night: do you cover my area, are you open Saturday, what does a visit cost if your price sheet lists it, do you handle gas lines, are you licensed and insured as you state it. English, Spanish and Vietnamese, from your service area, hours and price sheet. Work that needs eyes on it becomes a visit request, and you quote it after the visit.
It takes the request: what is wrong in the homeowner's words, the address, the day and the window, a name and a number. One text to you or your office. You confirm the time and the tech. The homeowner hears the office will text back, and it does.
It knows where to stop. Water on the floor at midnight, a warranty dispute, a bill, an address outside the area you cover: Blu says a person will answer and hands you the thread. It never dispatches anyone.
It runs on your own website, and it is yours. The code and every conversation belong to you. A person in Goodyear refreshes your service area, hours and price sheet every month, answers your texts, and can sit down with you in person when you want to go through it.
What it costs
Desk: $3,500 to set up, $650 a month, live in 10 days for salons, 10 to 14 for other businesses. Answers in English, Spanish and Vietnamese and sends you every request; you confirm. Hosting, the confirm line, a monthly refresh of your menu, hours and openings, and support by text.
Desk Pro: $6,500 to set up, $950 a month, 14 days. Everything in Desk, plus the guided booking flow (services, add-ons, 2 to 3 guests, openings that fit), a knowledge base with cited answers, and a tune-up every quarter from real chats.
Calendar add-on: $1,000 to set up, $99 a month. Real openings from your Google Calendar, read-only. You still confirm.
You own the code and your data. The monthly is us running it. Leave any time and keep it. Custom scope (voice, integrations, more knowledge bases) gets its own quote.
Your Desk is live in 10 to 14 days, counted from your yes, and it opens only after you watch it pass the check we run together.
Questions local service business owners ask
Can it tell a homeowner whether we cover their street?
It answers from the cities, zip codes and radius you give it. An address outside that list goes to you with the question attached.
Will it quote a repair from a chat?
It repeats the prices on your sheet, such as a diagnostic visit or a flat-rate service, as you wrote them. Anything that needs a look gets a visit request and your quote after the visit.
Does it dispatch a technician?
No. It sends the requested visit to you with the address and the window the homeowner picked. You confirm the time and assign the person.
What about after-hours emergencies?
Blu tells the homeowner what you tell it to say: your emergency line if you have one, or the first morning window if you do not. It never promises a truck tonight unless your policy says so.
Can I see one working?
Ask for a walkthrough and describe the work you do and the area you cover. You will see a desk answer a water heater request with your own service area and hours.
How soon is it live, and what do I keep?
Live in 10 to 14 days from your yes, after it passes a check with your own questions. You own the code and your data. The monthly is us running it; leave any time and keep it.
Tell me about your business.
I read every message myself and email you a written plan, usually within a day. Nothing is charged until you say yes.
Ask for your desk